Cardinal Glennon's Family Room: 314.251.5600 Ext. 5500
Cardinal Glennon Children's Hospital
Below is helpful information for you to reference during your volunteer shift. Take a look!
Out of Order/Maintenance
2/5: Coffee maker is inconsistently making partial pots of coffee. We are aware and hope to get this resolved asap!
Volunteer Links
Exceed and the Volunteer Portal are both saved on the favorites bar on Chrome for easier access for you! Please utilize these links during your shift.
Exceed: rmhc.arreva.com
Volunteer Portal:
Showing Empathy
Reminders of some ways to show empathy when working with Family Room Families:
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Welcome them
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Listen actively
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Validate their feelings
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Adapt your communication
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Thank them
Panic Button Instructions
Here is how to discretely contact the hospital's public safety for any safety needs within the Family Room:
Click Here for detailed instructions
or for quick reference-
On the computer keyboard,
PRESS F9 AND F11 simultaneously.
Did something stop working?
Remember- if something goes 'out of order' during your shift, you must either call the on-call phone # asap or email familyroom@rmhcstl.org! If you do not share this info with us, then we won't know that it's broken, and we won't know to get it fixed!
Hospital's January Newsletter
From Amy Leipholtz, Cardinal Glennon's Director of Volunteer Services
RMFR Volunteer Knowledge
When was the last time you looked through the RMFR Volunteer Manual provided in the filing cabinet for you?
Next time you have downtime during your shift, please take the time to review the information in there so you can be refreshed with our procedures and protocols!
Let us know if you have any questions afterwards!
Logging Volunteer Hours
Having issues with signing in or out of your volunteer shift while in the RMFR or did you forget to sign in or out? Please email Amy Leipholtz, Director of Volunteer Services, as she is the one who track hours and has access to helping you!