SLCH's Family Room: 314.454.5321
St. Louis Children's Hospital
Below is helpful information for you to reference during your volunteer shift. Take a look!
Out of Order/Maintenance
11/1: Dishwasher isn't turning on and we're aware. If by some luck you are able to get it to turn on and work, please use it and let us know!
11/4: The decaf coffee pot was recently broken, however, while we wait for its replacement, there are two coffee pots on the burner that can still be used!
Volunteer Links
Exceed and the Volunteer Portal are all saved on the favorites bar on Chrome for easier access for you! Please utilize these links during your shift.
Exceed: rmhc.arreva.com
Volunteer Portal:
11/8: **NEED TO KNOW**
Joint Commissions, the organization that surveys all hospitals to ensure they are running as they should, will be visiting St. Louis Children's Hospital in the very near future! They visit unannounced, therefore, SLCH Volunteer Services wants you to be prepared in case they visit you in the RMFR. Please take a moment to read the following document: Click Here
TOWELS/LINENS
When the RMFR is in need of more linens (towels or washcloths), CALL SLCH VOLUNTEERS SERVICES and they will kindly put in a request for us! The hospital switched the process for ordering towels, therefore we can no longer call the linens department, so instead the SLCH Vol Office is helping us out!
Phone number: 314-454-6145
Badging Issues
Please contact the SLCH Volunteer Office at slchvolunteer@bjc.org to let them know, as SLCH has the capability to help, unlike the Family Room Staff.
SLCH Volunteer Office
Unlocked during normal office hours (M-F 8:30-4:30) but it will also be accessible to evening and weekend volunteers. If you are here for an evening/ weekend shift and the door is locked, you can punch in the door code to unlock the door. You will continue to have access to volunteer lockers and snacks!
Guest Computer
Need help connecting to the Guest Wi-Fi for yourself or for a family guest? Check out the info below and/or there are manuals in the filing cabinet for help.
How To: Turn Computers on
Logging Volunteer Hours
Having issues with signing in or out of your volunteer shift while in the RMFR or did you forget to sign in or out? Please email the SLCH Volunteer Office as they are the ones who track hours and have access to helping you! slchvolunteer@bjc.org